PRIVACY POLICY
At thekitchenhive (“we,” “us,” or “our”), operated by ARCIEM LLC (1300 ADAMS AVE APT 2G, COSTA MESA, CA, 92626, United States), we are dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you interact with our website, https://thekitchenhive.com (the “Service”). By accessing or using our Service, you acknowledge that you have read, understood, and consent to the practices described in this policy as well as in our Terms of Service.
1. Definitions and Key Terms
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Cookie: A small piece of data created by a website and stored on your browser. Cookies help identify your browser, provide analytics, and remember preferences (e.g., language or login details).
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Company: Refers to ARCIEM LLC, operating under the brand name thekitchenhive, registered in the US, responsible for handling your personal information under this Privacy Policy.
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Country: Denotes the US, where thekitchenhive (and its founders) is based.
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Customer: Any person, company, or organization that signs up to use the thekitchenhive Service to manage relationships with their own consumers or users.
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Device: Any internet-ready unit (phone, tablet, computer, etc.) used to access thekitchenhive and its services.
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IP Address: A numeric label assigned to each device connected to the internet, often indicating the geographic region of the connection.
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Personnel: Individuals employed by or contracted with thekitchenhive to perform tasks on behalf of the Company.
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Personal Data: Any information that can directly or indirectly identify a natural person, including data combined with other details like an ID number.
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Service: The full scope of offerings provided by thekitchenhive, as described on our platform or in related documentation.
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Third-Party Service: Advertisers, promotional partners, or other entities whose products, services, or content we feature, or which we believe may interest you.
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Website: The official website of thekitchenhive, accessible at https://thekitchenhive.com.
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You: Any individual or entity registered with thekitchenhive to use our services.
2. Information We Collect
We gather personal information in various ways, including when you:
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Visit or browse our website.
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Register on our site.
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Place an order or make a purchase.
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Subscribe to our newsletter or respond to surveys.
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Fill out a form or submit personal details in any capacity.
The data we may collect includes (but is not limited to):
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Name and/or Username
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Phone Number(s)
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Email Address(es)
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Mailing Address(es)
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Billing Address(es)
3. How We Use Collected Information
We utilize the data we collect for purposes such as:
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Personalizing Your Experience
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Customizing our Site to better suit your preferences and improve user satisfaction.
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Enhancing Our Website
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Continuously refining our offerings based on your feedback and usage patterns.
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Improving Customer Service
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Streamlining support and addressing requests more effectively.
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Processing Transactions
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Handling orders, facilitating payments, and updating you on order statuses.
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Promotions, Surveys, and Other Features
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Administering contests, marketing initiatives, or events.
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Sending Periodic Emails
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Providing updates, order confirmations, or newsletters related to your account or interests.
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4. Using End User Information from Third Parties
We may collect information from end users in order to provide the thekitchenhive Service to customers. For example, if end users voluntarily share their social media data with us or allow us access to publicly available information on social networks, we may gather that data. The extent of information we collect depends on privacy settings of those social platforms.
5. Using Customer Information from Third Parties
We occasionally receive data from third parties when you reach out to us (e.g., automated fraud detection). We may also collect publicly available information from social media if you’ve expressed interest in becoming a thekitchenhive customer. You retain control over how much of your information is publicly accessible on these platforms via their respective privacy settings.
6. Sharing Information with Third Parties
We may share personal and non-personal information with:
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Promotional and Marketing Partners
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Advertisers, sponsors, or other entities whose products or services may interest you.
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Affiliated Companies and Business Partners
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Current or future partners, or successors in the event of a merger, asset sale, or similar corporate restructuring.
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Service Providers
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Trusted third parties that assist us in running our Site (e.g., hosting, analytics, payment processing) and delivering orders.
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Legal or Safety Requirements
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Government entities, law enforcement, or private parties when necessary to comply with legal obligations, safeguard rights, or prevent illegal or unethical activities.
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7. Where and When We Collect Personal Information
thekitchenhive may collect personal information that you voluntarily provide to us—either directly through our Site, during order transactions, or through contact with our support channels. We may also gather information from external sources, as outlined in the preceding sections.
8. Email Usage
By providing your email address, you consent to receiving communications from us (e.g., newsletters, promotional materials). You may unsubscribe at any time using the opt-out link in each email. Note that if you have multiple email interactions with us (e.g., newsletter signup and placing an order), unsubscribing from one campaign may not automatically remove you from all.
We may also use your email address for customer audience targeting on social platforms (e.g., Facebook) to display relevant ads to you. Email addresses submitted solely for processing an order will be used only for transactional updates, unless you have also provided that email for other purposes.
9. Data Retention
We retain your personal information only as long as it serves the purposes defined in this Privacy Policy. Once data is no longer required—legally or operationally—we will delete it or anonymize it to ensure you cannot be identified.
10. Information Security
To safeguard your data, we employ various security measures:
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SSL Encryption
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Sensitive data (like credit card details) is encrypted and transmitted via Secure Socket Layer (SSL).
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Restricted Access
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Only authorized personnel with special access can review personal or financial data.
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Post-Transaction Protocol
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Once a transaction is complete, we do not store payment details on our servers.
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Despite our best efforts, no method of digital transmission or storage is completely infallible. We cannot guarantee absolute security against every form of unauthorized access, breach, or misconduct.
11. International Data Transfers
thekitchenhive is incorporated in the US, and any data collected via our Site or interactions with you may be transferred globally—potentially to regions without broad data protection laws. By using our Service, you agree to such transnational data handling, subject to applicable legal requirements.
12. Updating or Correcting Your Information
Your rights to modify or remove personal data depend on your relationship with thekitchenhive. If you are:
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A Customer: You can request updates, changes to communication preferences, or deletion of personal data by contacting our support.
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Personnel: Refer to our internal company policies for guidelines.
We may require additional identity verification to ensure the security of any data modification requests.
13. Personnel Information
If you are employed by or applying to thekitchenhive, we collect the personal information you voluntarily provide for HR purposes, such as managing benefits and evaluating candidates. You can contact us to update, correct, or change the personal data you have provided.
14. Business Transfers
In the event of a sale, merger, or other transfer of thekitchenhive’s assets, your personal and non-personal information may be transferred to a third party. The acquiring party will be required to honor the commitments in this Privacy Policy.
15. Affiliates
We may disclose your data to our Corporate Affiliates, meaning entities under common control with thekitchenhive, for purposes consistent with this Privacy Policy. All shared data will remain subject to these terms.
16. Governing Law
This Privacy Policy is governed by the laws of the US, without regard to conflict of law principles. Your use of the website may also be subject to additional local, state, national, or international regulations.
By using thekitchenhive or contacting us directly, you consent to this Privacy Policy. If you disagree, please refrain from using our Site or services. Continuing to interact with our Site after updates to this policy will indicate acceptance of those changes.
17. Your Consent
We aim to provide full clarity on what information is gathered when you visit our Site and how it is used. By using our Site, creating an account, or making a purchase, you confirm that you understand and agree to this Privacy Policy.
18. Links to Other Websites
Our Service may link to external websites that operate independently from us. thekitchenhive neither controls nor assumes responsibility for any content, privacy practices, or policies of these third-party sites. We recommend reviewing their respective terms and policies before sharing any personal information.
19. Advertising
The Site may contain third-party advertisements and links to external platforms. thekitchenhive does not guarantee the accuracy or suitability of any information within those ads or external sites. The presence of such links does not imply endorsement. Advertisers and their content remain solely responsible for any claims, products, or services promoted.
20. Cookies for Advertising
We may use cookies to capture data about your web activities over time for interest-based advertising. These cookies also help prevent repetitive or misplaced ads. If you disable cookies, certain functionalities may be limited, and your ad experiences may become less relevant.
21. Cookies
thekitchenhive uses cookies to recognize visitors and deliver a streamlined browsing experience. While cookies enhance website performance (e.g., retaining login details or preferences), you can disable them at any time through your browser. Please note that certain Site features may be unavailable if cookies are turned off.
22. Blocking and Disabling Cookies
Browser settings vary, and you may choose to block cookies and similar technologies entirely. Doing so, however, may interfere with essential functionalities (e.g., site preferences, login continuity). You are responsible for managing your own cookie and privacy settings.
23. Children’s Privacy
We do not knowingly solicit personal information from individuals under the age of 13. If we collect data from minors, it is strictly to improve our services and is handled in compliance with applicable regulations. If you are under 13, you should only use our Site under the supervision of a parent or guardian.
24. Changes to Our Privacy Policy
We may modify this Privacy Policy to reflect changes to our Service, compliance obligations, or operational requirements. When significant updates occur, we will notify you (e.g., via email or a notice on our Site) before new terms become effective. Your continued use of our Service following any changes indicates acceptance of the updated policy.
25. Third-Party Services
thekitchenhive may feature or incorporate offerings from external content providers and platforms. We do not guarantee their accuracy, reliability, or compliance with laws. Any engagement with these Third-Party Services is at your sole risk and subject to their respective terms.
26. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or wish to exercise any applicable privacy rights, please reach out to us:
Company Name: ARCIEM LLC
Company Number: 200622610016
Address: 1300 ADAMS AVE APT 2G, COSTA MESA, CA, 92626, United States
Email: contact@thekitchenhive.com
Phone: +1 (626) 488-7620
Business Hours: Monday – Friday, 7:00 AM – 6:00 PM (Pacific Time, PT)
Response Time: Our customer support team aims to reply within 12 hours on weekdays, ensuring prompt assistance during business hours.
Thank you for choosing thekitchenhive. We value your privacy and appreciate your trust in us to handle your personal information responsibly.
