Payment Methods

Thank you for choosing TheKitchenHive, operated by Nuvivo, LLC. We are committed to providing a smooth, secure, and convenient shopping experience. 

Accepted Payment Methods

We accept the following secure payment methods:

  • PayPal: Secure and convenient transactions protecting your financial details.

  • Stripe: Accepting major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

Payment Security

Your payment security is our top priority. All transactions processed through PayPal and Stripe are protected with industry-standard SSL encryption. TheKitchenHive does not store or have direct access to your payment card information or financial details.

Payment Timing

Payment will be processed immediately upon order placement. Ensure sufficient funds and accuracy of payment details to avoid transaction failures.

Payment Process and Confirmation

  1. Order Placement: Select PayPal or Stripe during checkout.

  2. Transaction Processing: Your payment details are securely verified and processed by the selected gateway.

  3. Order Confirmation: After successful payment processing, you will immediately receive a confirmation email with your order details, transaction number, and estimated delivery information.

Failed or Declined Transactions

In case of payment failure or declined transactions, please verify your payment details or try an alternative payment method. If issues persist, contact our customer support for assistance in resolving the issue or canceling the transaction.

Refund Policy

Refunds for returned items (in accordance with our returns policy) will be processed within 5 business days after confirming the returned item’s condition. Refunds are issued directly to the original payment method (PayPal or Stripe). You will receive email confirmation once your refund is processed.

Payment Dispute Resolution

If you notice unauthorized charges or discrepancies in your transactions, please contact our customer support immediately. We commit to responding within 48 hours and resolving disputes efficiently.

Customer Support

For any payment-related questions, issues, or concerns, please contact us directly:

Company Name: Nuvivo, LLC

Company Number: B20250088975

Address: 960 E Glenoaks Blvd. Glendale, CA 91207, USA

Email: contact@thekitchenhive.com

Phone: +1 (818) 241-7176

Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (Pacific Time, PT)

We appreciate your trust and thank you for shopping securely with TheKitchenHive!