Do Not Sell My Personal Information

At TheKitchenHive, operated by ARCIEM LLC, we respect your privacy and strive to handle personal information responsibly. In alignment with the California Consumer Privacy Act (CCPA) and other relevant regulations, this page explains how you can exercise your right to opt out of certain types of information sharing and selling. If you have any questions regarding these practices, please refer to the “Contact Us” section below.

1. Your Rights Under CCPA

  • Right to Know: You can request that we disclose the specific categories and pieces of personal information we have collected, used, or disclosed about you.

  • Right to Delete: You may request that we delete personal information we have about you, subject to certain exceptions under applicable law.

  • Right to Opt Out of Sale: You can direct us not to sell your personal information to third parties. This right also applies to any personal information collected in the future.

  • Non-Discrimination: We will not discriminate against you for exercising any of these rights, which means you will not be denied services, charged different prices, or offered lower quality products solely based on your CCPA requests.

2. What Does “Selling Information” Mean?

  • Definition Under CCPA: The CCPA broadly defines the “sale” of personal information as the transfer or sharing of consumer data to another business or third party for monetary or other valuable consideration.

  • Our Approach: We do not exchange personal information for direct financial compensation. However, certain data-sharing activities—such as analytics or marketing integrations—may be construed as a “sale” under CCPA.

  • Cookies and Tracking: Some third-party tools or cookies may collect usage data for the purpose of delivering personalized ads. If you choose to opt out, we will limit these data exchanges to the extent required by law.

3. Opt-Out Request for Personal Information Sharing

  • Submit Your Request: If you prefer that your personal information not be sold or shared in ways defined by CCPA, please email us at contact@thekitchenhive.com with the subject line “CCPA Opt-Out.”

  • What Happens Next: Once we receive your request, we will update our records to ensure that any current or future data-sharing agreements comply with your opt-out preference.

  • Additional Preferences: If you have previously consented to any optional data-sharing programs, we will provide steps to revoke your participation as part of the opt-out process.

4. Verification Process

  • Identity Confirmation: To protect your data, we may request information—such as an email address, order reference, or other identifying details—to verify that you are the account holder or a legally authorized representative.

  • Timely Response: We strive to respond to opt-out and data access requests within the timeframe mandated by California law, typically 45 days. If more time is required, we will notify you promptly.

  • Authorized Agents: If you designate an authorized agent to submit requests on your behalf, we may ask for written proof of that agent’s authority to ensure compliance with privacy regulations.

5. Important Notes

  • Scope of Opt-Out: Your opt-out request will only apply to activities defined as “selling” under the CCPA. We may still share certain data for business operations (e.g., payment processing, fulfilling orders, or legal compliance).

  • Children’s Data: We do not knowingly collect or sell the personal information of individuals under the age of 16. If you believe a minor’s information has been provided to us, contact us immediately to initiate removal steps.

  • Policy Updates: We may revise this notice periodically to reflect changes in our data practices or to clarify existing processes. Check this page regularly for the most current information on our CCPA compliance.

6. Contact Us

If you have questions about this notice or wish to exercise any of your rights under CCPA, please reach out through one of the following methods:

Company Name: ARCIEM LLC

Company Number: 200622610016

Address: 1300 ADAMS AVE APT 2G, COSTA MESA, CA, 92626, United States

Email: contact@thekitchenhive.com

Phone: +1 (626) 488-7620

Business Hours: Monday – Friday, 7:00 AM – 6:00 PM (Pacific Time, PT)

Response Time: Our customer support team aims to reply within 12 hours on weekdays, ensuring prompt assistance during business hours.

We value your trust and take your privacy seriously. Thank you for choosing TheKitchenHive as your home kitchen partner.